Neuron Mobility Scooters Now Serving West End and Rest of Brisbane

West End residents and the rest of the capital now have more green transport options as the Singapore-based Neuron Mobility have started deploying its fleet  of orange e-scooters to roll alongside its competitor, Lime.

Singapore-based Neuron Mobility joins Lime as Brisbane City Council’s official e-scooter operators as part of the Brisbane Clean, Green, Sustainable 2017-2031. Neuron will supply 600 of the total 1,000 e-scooters provided for the city with Lime cutting down its fleet size to 400.

Neuron was given the green light to roll out its first 200 scooters last 22 July and is expected to be in full swing by mid-August with 400 scooters added to its contingent.

The Council has chosen Neuron Mobility out of the nine tenderers, which offered a very strong tender package. The Council also extended Lime’s tender to create a competitive tension and better experience for Brisbane customers.

Neuron Mobility will introduce its latest N3 scooter — Neuron’s second generation of scooters, with a 21-centimetre-wide floorboard and 12-inch tyres which offer safer, more comfortable, and more stable ride — and Brisbane, along with Darwin, will be the first Australian cities to try them out. 

The N3 scooters come equipped with GPS-enables parking indicator located on the handlebar display to help riders find their designated parking zones. Lime is also looking into rolling out its own third-generation scooters in the coming months with enhanced features such as enhanced battery efficiency and warning message when the scooter is driven on the sidewalk, improperly parked, or have entered a no-parking zone.

Photo Credit: NeuronMobility / neuron.sg

For those who have used the light green Lime scooter before will find that the Neuron Mobility service works much like its counterpart. To start using Neuron, customer needs to download the app and scan the QR code which will unlock the chosen scooter. Upon finding a parking spot, the rider will need to snap a photo of the parked scooter to end the trip in-app.

To ensure consistent supply and responsible parking, there will be designated operations team on-ground to handle daily maintenance, hourly demand rebalancing, and battery swapping.

The cost per ride on a Neuron Mobility e-scooter is $1 to unlock plus 38 cents per minute.