E-Scooter Operator Stops Operations in West End, other suburbs; Loses Licence Over Alleged Cap Breaches

Beam, the e-scooter operator servicing West End and other Brisbane suburbs, faces the axe over allegations that it consistently exceeded daily device limits.



Beam e-scooter
Photo Credit: Beam

Brisbane announced that it would seek a replacement operator following an investigation that found Beam had breached its daily cap by approximately 500 devices. The company has denied the council’s accusations.

Transport chair Cr Ryan Murphy confirmed the cancellation, stating that Beam’s devices would be progressively removed. While the council acknowledged the potential for e-mobility in Brisbane’s transport future, it emphasised the importance of adherence to regulations.

Beam e-scooter
Photo Credit: Beam

The decision comes amid ongoing debates about rental e-scooters across Australia. In recent weeks, several councils, including Sunshine Coast and Melbourne, have considered or implemented bans on e-scooters due to safety concerns and community feedback.

Brisbane City Council said it would refer Beam to the Australian Competition and Consumer Commission (ACCC) after finding the company failed to report all hireable devices on numerous occasions. The council estimated the lost revenue to be around $330,000.

Beam e-scooter
Photo Credit: Beam

Beam’s competitor, Lime, is expected to increase its device count in Brisbane to compensate for the removal of Beam’s fleet.



A Beam spokesperson expressed disappointment with the decision, stating that the company disagreed with the council’s findings and would review its options. Beam has appointed external advisers to audit its fleet management system independently.

Published Date 05-September-2024